Customer Reviews & Stories

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Google Review

Wonderful people!

Google Review

Made an appointment for a car inspection. Took my car on time and was done in minutes.

John Graves (Google Review)

Royal has always exceeded my expectations. Just bought a '17 6501 and had them change out the run flats. Their pricing was superior to BMW AND Costco (which could not do the alignment), their suggestion for a 50K mile tire set was perfect and the friendly manner in which he recommended a detailer was the icing on the cake! Thank you folks!

Hall Powell (Google Review)

These people are real pros. They are friendly and competent.

Sherrie Dickerson (Google Review)

Fast service and helpful

Eric Nallon

I live in central VA and was trying to buy a Chevelle located in Southport. I contacted Royal Coach about taking a look at the car to help me make a decision on if I should make the trip to purchase. Kelly and Jay were very helpful and arranged for the car to towed to the shop where Jay and his team thoroughly looked it over and went above and beyond what I asked. Not only am I happy with the service but the prices for the service were very reasonable.

Hank Pomeranz

I never felt that I could trust an auto repair shop until I moved to Southport 10 years ago and discovered Royal Coach. I've always kept up the routine maintenance and repair work through a dealer. But when I got to Southport there was simply no dealer around and so I took a chance with Jay and his crew. What a blessing these guys are! For the first time in my life I trust a repair shop 100%. They've been maintaining my two Honda vans for years and, when my daughter moved here a couple of months ago and needed some work on her car, I immediately brought the car to Royal Coach. They are everything we want in a repair shop - friendly, honest, fairly priced, quality work with quick turnaround and they stand behind their work. I can't recommend them highly enough.

Karen Neal

I brought my Mini Cooper to Royal Coach for a second opinion. The mechanics checked my car thoroughly and brought me to the lift to explain each aspect of the repairs to me. I had some gaskets leaking oil and instead of replacing the top and bottom, they took the time to replace the top gaskets and degrease the engine so they could really see if the bottom parts needed to be replaced. This process saved me about $700. They earned my trust completely and I will definitely be returning to them for all my car care needs.

Dale Boden

Jay and the gang are the best. When I moved to Southport and asked friends where to take my 1965 Olds 442 for service they all said the same thing, Royal Coach. They treat my vehicles as they would their own. No hassle, good value service. It doesn't matter if it's an oil change or restoring a classic Corvette, these are the guys you want handling your car.

Diana Engel

I love this place, trust them completely. They have worked on my 2002 Buick many times. I have found them to be fair in their pricing and they are very service oriented and do not hesitate if you need to bring your car back to re-check something, they are very willing to do whatever it takes and I don't worry I am being cheated. I highly recommend them. I am an older widow, they are always very kind and understanding.

Jeff Smith

This business is a huge blessing! Recently on vacation in Southport and I had a nail in my tire and couldnít find anyone open for help. We pulled into the shop and even though they were closed for the day one of the technicians helped fix the tire and made sure it was okay so we could get home safely. I canít thank Dave enough for what he did for us. Super nice people and willing to go the extra mile to help.

Cindy Shoe

Royal Coach is a lifesaver!!! Oil light came on 9 miles from our destination in OKI. Stopped at the nearest gas station and added oil. Made it to our house. Oil drained out in driveway. Called AAA since we are from OHIO. They had us contact their preferred shop, James Brown. Very rude! Would not work on our car since we did not have an appointment and said our car was too old to fix. Called back AAA and they recommended Royal Coach. They were very nice and understanding of our situation. They fixed our car so we could safely return to Ohio within a week. Thank you so much Royal Coach!!!

Gooseneck Posse

They are a great crew! Good businesses are busy & they stay that way! Inspection process was flawless!